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Field Service

Service Right At Your Facility

Whether you are five miles or five thousand miles away - your Nucsafe customer service representative has the resources and capability to send a certified service engineer/technician to help you with an on-site equipment repair, calibration and / or preventive maintenance. Contact a service representative to schedule on-site field service, request an estimate of cost, or to get specific details regarding service of your Nucsafe product.

Fast response

Every effort will be made to have a field service engineer/technician on-site as quickly as possible. Response times may vary according to your location and current service demands. Guaranteed and priority response times are available by protecting your product via a Nucsafe Service Agreement.

Parts and labor warranties related to field service

Labor is warranted for 30 days following completion of the repair. Parts warranty may vary by instrument and part. Consumable parts may have a different warranty period.

Per-visit costs

On-site field services is charged on a per-visit basis and includes costs associated with travel (time, airfare, meals, lodging and car rental), on-site labor (by the hour), and the cost of replacement parts not covered under an existing warranty.

Whether you are installing a new system or need help with an existing one- we can help.

  • Installations
  • System Integration
  • Start Up
  • Calibration
  • Repair
  • Site evaluation
  • Training

Contact a Nucsafe service representative for more information and a non-binding quotation.

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