Whether you are five miles or five thousand miles away - your Nucsafe customer service representative has the resources and capability to send a certified service engineer/technician to help you with an on-site equipment repair, calibration and / or preventive maintenance. Contact a service representative to schedule on-site field service, request an estimate of cost, or to get specific details regarding service of your Nucsafe product.
Every effort will be made to have a field service engineer/technician on-site as quickly as possible. Response times may vary according to your location and current service demands. Guaranteed and priority response times are available by protecting your product via a Nucsafe Service Agreement.
Labor is warranted for 30 days following completion of the repair. Parts warranty may vary by instrument and part. Consumable parts may have a different warranty period.
On-site field services is charged on a per-visit basis and includes costs associated with travel (time, airfare, meals, lodging and car rental), on-site labor (by the hour), and the cost of replacement parts not covered under an existing warranty.
Whether you are installing a new system or need help with an existing one- we can help.
- System Integration
- Start Up
- Site evaluation
Contact a Nucsafe service representative for more information and a non-binding quotation.